Shipping Policy

Last Updated: September 18, 2026

At Ayzoura, we work to process and deliver your orders as quickly and efficiently as possible. Please review the information below regarding order processing and delivery.

1. Order Processing

Orders are generally processed within 1–3 business days after the order is successfully placed.

Orders may take additional time to process during weekends, public holidays, promotions, or periods of high order volume.

Once your order has been shipped, you may receive a confirmation or tracking notification where tracking is available.

2. Delivery Time

Estimated delivery times may vary depending on your location and the shipping provider.

Typical delivery time is approximately 3–7 business days after your order has been processed.

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to courier operations, weather conditions, public holidays, incorrect address information, or other circumstances outside our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any promotional free-shipping offers will be subject to the terms specified at the time of the promotion.

4. Order Tracking

Where tracking is available, tracking information may be provided after your order has been dispatched.

Please allow some time for tracking information to become active after the courier receives your package.

5. Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete delivery information.

If an order cannot be delivered because of an incorrect, incomplete, or inaccurate address provided by the customer, additional delivery charges may apply for re-delivery.

6. Delayed or Lost Orders

If your order is delayed or appears to be lost during delivery, please contact us at ayzoura7@gmail.com.

We will work with the relevant delivery provider to investigate the issue and provide an appropriate resolution.

7. Damaged Packages

If your package arrives damaged, please contact us as soon as possible at ayzoura7@gmail.com.

Please provide your order number and clear photos or videos of the damaged package and product so that we can review the issue.

8. International Shipping

If international shipping is available for your order, additional delivery times, customs requirements, duties, taxes, or other charges may apply depending on the destination country.

Any customs duties or import taxes that are legally payable by the customer are the customer's responsibility unless otherwise stated at checkout.

9. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Ayzoura
Email: ayzoura7@gmail.com